In the e-commerce industry, data is the lifeline. From logistics data, sales analysis to customer behavior insights, every aspect relies on accurate and efficient data processing. Excelmatic is a powerful assistant tailored for e-commerce professionals.
Logistics Data Analysis
The efficiency of logistics distribution directly affects customer satisfaction in e-commerce companies. With Excelmatic, you can easily manage logistics data. For example, you can input Statistical analysis of the delivery orders, on-time delivery rate, and customer complaint rate of each logistics company over the past three months, and the system will quickly generate a table containing this data, presenting a bar chart comparing the on-time delivery rates of different logistics companies and a line chart showing the trend of customer complaint rates. Based on these analyses, you can determine which logistics company performs better, whether it is necessary to optimize logistics suppliers, or whether it is necessary to take improvement measures for areas with high complaint rates, thereby improving overall logistics efficiency and customer experience.
Sales Data Analysis
During peak seasons, analyzing massive sales order data to formulate strategies for the next phase is crucial. In the past, complex formulas had to be manually compiled, but now you only need to tell Excelmatic Analyze the sales amount of each product in this promotional activity. It can not only quickly provide results but also use pie charts to show the proportion of sales amounts of different products. Moreover, it can predict future sales trends, such as estimating the growth rate of sales volume for a popular product in the next quarter, allowing you to adjust procurement and marketing plans in advance to seize market opportunities.
Customer Behavior Insights
Understanding customer purchasing habits is key to precise marketing in e-commerce. With Excelmatic's natural language interaction, you can easily ask Extract customer information who have made repeat purchases more than 5 times in the past six months, and analyze their purchase time and product category preferences. It will filter out high-value customer groups and present their purchasing patterns in a clear pivot table, such as customers who often buy specific categories of goods at the beginning of the month. Based on these insights, you can develop personalized marketing plans for different customer groups to improve customer loyalty and repurchase rates.
Conclusion
Excelmatic is not only a data processing tool for e-commerce professionals but also a bridge to the era of intelligent e-commerce. It makes complex data analysis within reach, providing strong support for decision-making in e-commerce enterprises, helping them stand out in the fierce market competition.